Admittee, LLC (“Admittee,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform to purchase tickets or manage events for schools, colleges, athletic associations, and venues. By using Admittee, you agree to the collection and use of information in accordance with this policy. If you do not agree, please refrain from using our services.

1. Information We Collect
To provide and improve our services, we collect the following information:
• Personal Information: Name, email address, and account details.
• Payment Information: When you make a purchase, payment details are processed securely through Stripe—Admittee does not store your full payment information.
• Event Data: Ticket purchases, event attendance, and transaction history.
• Device & Usage Data: IP address, browser type, device information, and interactions with our platform.

2. How We Use Your Information
We use your information to:
• Process transactions securely through Stripe.
• Facilitate event management, including ticket purchases and event access.
• Provide customer support and respond to inquiries.
• Improve our platform, personalize user experiences, and develop new features.
• Prevent fraud and ensure security, including compliance with legal obligations.
• Send updates and event notifications, including marketing content (if you opt in).

3. How We Share Your Information
We do not sell your data but may share it with:
• Payment Processors: Stripe handles all payment transactions securely.
• Event Organizers: Limited information (such as ticket purchases) is shared with event organizers for ticket validation.
• Service Providers: We use third-party tools (e.g., cloud storage, analytics) to operate and enhance our platform.
• Legal Authorities: If required by law or to protect against fraud or misuse.

4. Your Rights & Choices
You have the right to:
• Access and update your account information.
• Opt out of marketing emails via the unsubscribe link.
• Request data deletion by contacting our support team.

5. Data Security
We take security seriously and implement:
• Secure payment processing via Stripe (Admittee never stores full payment details).
• Encryption for sensitive data.
• Strict access controls and monitoring to prevent security threats.

6. Third-Party Services
We use trusted third-party providers to enhance our platform:
• Stripe for secure payment transactions.
• Google Analytics for website insights and performance tracking.
• Email and messaging services to communicate with users.

These services have their own privacy policies, and we recommend reviewing them before use.

7. Changes to This Policy
We may update this policy to reflect changes in our practices. Significant updates will be communicated via email or platform notices.

8. Contact Us
For privacy-related questions, please contact us at support@admitteetickets.com.

Last updated: January 1, 2025